Tag Archive: great customer service

Hyatt’s new customer service model

I really like stories like this one in today’s USA Today.  Hyatt Place – the new model for customer service.  The new look has no front desk or concierge desk.  In addition, free internet, bottled water and an open kitchen.  Customers are greeted at the door as they walk in. I think the point here…

Great Customer Experience at B Street Collision Center

Yesterday I had one of those great customer service moments…  I took my car into B Street Collision Center ,  a local body shop in Omaha, NE.  I have two pieces of chrome, one on the front bumper and one on the back bumper that keep falling off.  I had to take it in because…

Caring with desire

(Just Added 9.45am Central)  Just Came across this 2 minute video – – Check this out!!! It fits very nicely with today’s post http://www.212movie.com /    Source  SimpleTruths.com Original Post Great customer service uses this phrase “Caring with desire” Care is that loose word that everyone uses.  “Well I care about you”  ” I don’t care…